The City of Adelaide have engaged Stopline, an independent, confidential and impartial Disclosure Service that enables the reporting of improper conduct, unlawful or unethical behaviour and supports City of Adelaide’s Values and Code of Conduct.

This service is available to all City of Adelaide employees, volunteers, contractors and other stakeholders, 24 hours day, 365 days a year.

Any breaches of the Code of Conduct, related policies, and issues that may adversely affect City of Adelaide. This may include any criminal offence, breach of legal obligation, unsafe behaviour, discrimination, workplace safety hazards, fraud, harassment or bullying.

Note: As Public Officers, you are required by law to report any matter that you reasonably suspect involves corruption directly to the Office of Public Integrity, not Stopline.

The City of Adelaide is committed to ensuring a safe working environment that is free from improper conduct, unlawful and unethical behaviour and aligned to our Values and Code of Conduct.

It’s important to us that you feel comfortable to raise any concerns or incidents in a way that you feel comfortable, which is why a range of support options are available to report them. The external disclosure service is available if you don’t feel comfortable speaking with your leader/s or People Services Business Partner.

There a range of reporting options available via the home page, include email, phone, web, app and post options.  Translation services can be provided if requested.

When contacting the service, expert forensic investigators will take full details of your concern and ensure timely and confidential reporting of incidents (anonymously if you wish) to dedicated representatives within City of Adelaide for action.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your report to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Disclosure Protection Officer at City of Adelaide. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

City of Adelaide is committed to the protection of genuine Disclosers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. City of Adelaide has appointed Stopline to enhance confidentiality and anonymity within City of Adelaide with respect to Disclosure procedures.

Stopline enables employees, volunteers, contractors and stakeholders to report in good faith, suspected misconduct via telephone, email, internet or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Disclosure Protection Officer at City of Adelaide. The program then necessitates procedural requirements dealing with and finalising the outcome of the disclosure.

A person within City of Adelaide is responsible for ensuring that all serious complaints are handled appropriately. The Disclosure Protection Officer is responsible for City of Adelaide’s role in managing disclosures and being the contact point for both Stopline and City of Adelaide.

You can contact Stopline when you have knowledge of any fraudulent, unlawful or unethical conduct (or suspected conduct) by an employee, volunteer and/or contractor.

You can call Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, or mail.

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious reports occur very infrequently. Stopline focuses on the message, not the messenger. The Disclosure Protection Officer may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, time frames that apply and the result of any investigation and action taken as that information is communicated with Stopline. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods outlined on the home page to receive feedback.

Where a person who makes a disclosure is implicated in the misconduct, City of Adelaide will use all reasonable efforts to protect the individual from reprisals; however the act of reporting improper conduct may not shield the person from the reasonable consequences flowing from any involvement in serious misconduct.

Full details are available on City of Adelaide’s intranet site.